Episode #101 - Christopher Gerber of Smyth & The Loyalist

For episode 101, we are sitting down for a master class on hospitality with one of its most innovative and fastidious practitioners. Chris Gerber is a front-of-house guru whose attention to detail and commitment to guests at places like Trio, Alinea, and currently Smyth + The Loyalist have helped earn those establishments scores of well-deserved accolades, including a third Michelin star for Smyth. He comes to the studio to tell us all about how he helped manifest such a coveted title, what Jeff Buckley taught him about excellence, going the extra mile to give guests an unforgettable experience, and so much more.